Get In Touch

Have you tried using our easy self-support option, including a handy search feature? Please give it a whirl here: Easy Self-Support Search and Docs Otherwise… we’d love to hear from you!


To send us an email please click here. We’ll get back to you within the same or next day, but please allow 2 working days on the weekend.


Give us a ring. Call or text us at 1-888-88-BASSIST or on 1-888-882-2774. Feel free to call or text anytime.*


Old school? Send your carrier pigeon messages and snail mail to:, 500 Ala Moana Blvd., Suite 7400, Honolulu, HI, 96813 USA

*Text message and data rates may apply. By calling or texting this number 888-882-2774, customers agree to receive text messages. If you no longer wish to receive text messages, you may opt out at any time by replying “STOP”.