Get In Touch

Have you tried using our easy self-support option, including a handy search feature? Please give it a whirl here: Easy Self-Support Search and Docs Otherwise… we’d love to hear from you!


Give us a ring. Call or text us at 1-888-88-BASSIST or on 1-888-882-2774. Feel free to call or text anytime.*


To send us an email please click here. We’ll get back to you within the same or next day, but please allow 2 working days on the weekend.


Old school? Send your carrier pigeon messages and snail mail to:, 500 Ala Moana Blvd., Suite 7400, Honolulu, HI, 96813 USA

*Text message and data rates may apply. By calling or texting this number 888-882-2774, customers agree to receive text messages. If you no longer wish to receive text messages, you may opt out at any time by replying “STOP”.